EM
Name: Ebony Mertz III
Posts: 1
Reviews
acorns.com
Apr 25, 2022
I have been with the company since 2014 and have had zero issues funding my account.Unfortunately, now that I am trying to withdraw money they are giving me a hard time and requesting I "Verify" my account.This would be perfectly understandable if I hadn't already switched my primary account several months ago. I find it beyond frustrating that acorn will accept money from my account but is giving me such an issue when I try to withdraw money. For a company that advertises using them as an emergency fund they are slow to respond and their customer service agents are useless.Edit: Your response is a copy and paste and is useless. Do you really think I haven’t tried calling your useless support team? I literally got them on the line with my banks customer support and sent in the document that your customer support request and still got denied.You are keeping my money from me and I will 100% be withdrawing everything after I finish dealing with this. I also filed a report with the SEC and the BBB.
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