I'm coming over from Forex and new to Futures. The support with Optimus has been very timely to respond and extensive. I don't feel like they ever rush me and I am never neglected. Jake goes above and beyond to make sure I have help choosing and transitioning to new platforms, and is a great guy to talk to in general.
Great service. Just a few minor issues with signins. Could be on my part. I Will have a better review once I make money and withdrawal funds, I'am sure.
Their platform OptimusFLOW is free and excellent for chart traders. They accept feedback from traders for ways they can improve their platform which is awesome and their customer service is very good. If you want cheap commissions and an awesome trading platform go with Optimus Futures!
The platform works as it should work.Great support from Jake.I use it in combination with ATAS. Only negative point: if ATAS fails I have no direct access to the Optimus software as a backup (ex. for closing an open position).
I moved over to trading futures from think or swim. I wasn’t exactly sure what I needed as far as data subscriptions and order routing. I spoke with Jake at Optimus futures, he explained everything to me and what setup would be appropriate for me. It really is kinda tailored to your specific needs. I have no complaints about me experience
I have TOS as an additional platform. It is constantly evolving, not because of those in charge, but because thousands of users are able to create, modify and tweak the platform via the programming language. There are a number of adaptations I would like to import to Optimus Futures, but after spend considerable time working on it, I find it too difficult to do. With TOS, copy and paste is just that simple - copy and paste. I find this to be a weakness in the platform and hope it can be fixed in the future.
The best futures broker I have come across. Wrapping up the customer, honoring even small accounts, and Jake and Matt provide customer service beyond all expectations. The answers to every question are very detailed, and every problem is solved within a few minutes (not that I had any problems, more technical questions). I am very glad I found them and recommend every futures trader to try them. Thanks Jake, Matt and the entire Optimus team for a great trading experience!
No complaints whatsoever except the Rithmic integration with Optimus trading platform or lack of it. I think it would be a big plus if a user could simply see his data subscriptions in the app and cancel them and/ or subscribe to new data with a few clicks. Besides that five star experience so far.
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