Worst. Bank. Ever. I set up an account which they charge monthly for but I needed an account to receive my wages and for my business. They requested documents for the payments which I gave them but then chose to with hold my funds and claim they sent them back to “victims” which I don’t even know what was the problem so they took my money and left me on over draft. They said they can’t close my locked account until I transfer funds into it which is ridiculous. On top of it all I had an extra £30 added to my phone bill for calls trying to sort the issue. They are complete thieves and I have seen I am not the only one who has had this issue. DO NOT OPEN AN ACCOUNT WITH THEM!!!!!